Policies

Refund Policy

Classes:

To be fair to those who sign up for classes and events particularly those on the waiting lists we have a cancellation and refund policy for class registrations.

Full registration payment is required to reserve your spot in a class or event. Cancellations made more than 1 week in advance of the class or event will receive a 50% refund. For cancellations made less than 7 days in advance no refund will be given. If we have to cancel a class due to low enrolment you will receive a full refund. Alternatively you can transfer the registration to another class or event.

For custom parties we do not issue refunds. If the party is cancelled with at least 3 weeks notice we will issue a credit to use against any of our offerings or products.

Products:

No returns on cut merchandise e.g. fabric by the metre. Damaged or defective goods can be returned for replacement, refund or store credit. We will refund the shipping costs in the instance that your goods are defective. Other items can be returned for store credit within 30 days of receipt of your goods.

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Shipping:

Orders of products for shipping are typically processed within 3 working days. You will receive a shipping notification when your order has been shipped.

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Further details about our Terms of Service and Privacy Policy can be found at the foot of the checkout pages.